- Management and maintenance of technical devices: installation and maintenance of computers, printers and peripheral devices, and ensuring their readiness to work.
- Network and Communication Management: Observing the internal network, ensuring the stability of communication between branches and divisions, and treating any technical breakdowns.
User support: Providing direct technical support to employees, and helping them solve problems related to software and devices.
- Installing and updating software: installing basic programs and updating them regularly to avoid gaps and ensure optimal performance.
- Information security guarantee: applying safety policies, conducting backups, protecting systems from viruses and breaches.
Documenting systems and procedures: preparing technical reports, documenting faults and solutions, and creating internal use.
Participate in implementing technical projects: contributing to planning and implementing new technological initiatives or developing infrastructure.
- Communication with suppliers: coordination with technical services providers or external support companies to solve problems or buy equipment.
- Continuous knowledge of developments: Follow up on the latest technical developments and apply the most appropriate ones to improve the work environment.