- Receiving customers: welcoming customers, answering their inquiries over the phone or in person, and helping them choose the appropriate car
- Opening and closing contracts: recording customer data, clearly creating rental contracts, and accurately terminating them when the vehicle is returned
- Vehicle inspection and inspection: Inspect the vehicle with the customer before delivery and upon receipt to record its condition (scratches, fuel level, and cleanliness)
- Financial transactions: collecting rental and insurance amounts (cash or card), and issuing invoices and financial receipts
- Coordinating reservations: managing the electronic reservations system and confirming appointments to ensure the availability of the required cars on time
