Job Description:
- He is responsible for receiving customer requests and organizing their communication with the facility, and ensuring a clear and organized professional experience from the first contact until the request is closed
Tasks:
- Receiving customer inquiries and responding to them initially
- Directing requests to the appropriate department or specialist
- Follow up on the status of orders and update customers with what is necessary
- Recording customer data and requests in approved forms or systems
- Handling initial comments and complaints professionally
- Maintaining the confidentiality of customer data and good representation of the facility
Employment type:
Full Time
Salary Range:
Unspecified
Benefits and Other Informations:
- An organized and professional legal environment
- Opportunities to learn, develop and gain experience
- Flexibility in work style according to the nature of the role
- Various legal and administrative files and works
- Appreciation of seriousness, discipline and quality of achievement
- The ability to build an ongoing professional relationship with distinguished competencies
- Attendant work sites in Medina and Jeddah
- Remote work is available in all cities of the Kingdom
