• Receiving customer inquiries and complaints and responding to them professionally and quickly
• Follow up on customer orders and update them on the status of orders until delivery
• Coordinate with internal departments (production, warehouses, shipping) to ensure customers' needs are met efficiently
• Record customer data and notes into the system and document all interactions
• Addressing and resolving urgent problems to ensure customer satisfaction
• Collect customer feedback and transfer it to management to improve the quality of products and services
• Contribute to preparing periodic reports on the level of customer satisfaction and the volume of complaints
• Providing support to customers regarding food products, their specifications and instructions
• Follow up on collecting payments related to orders and ensure their completion in coordination with the Accounts Department
• Participate in marketing activities and communicate with customers via social media as needed
Requirements:
Proficiency in using a computer
Age from 20 to 35 years
Possibility of working two shifts, and withstanding the pressure of working during the seasons
Employment type:
Full Time
Salary Range:
4,000 S.R.
Basic Requirements
Gender:
Male
This Job Available For:
Saudi Only
Minimum Education Level:
Bachelor Degree
Minimum Experience Level:
Entry Level (Less than 1 to 3 Years Experience)
Apply For This Job
Disclaimer: Employers do not ask for any sums of money to apply for jobs and for any other purposes (administrative fees, examination fees, application fees). Necessary to take, In case of any sums of money are requested to apply for jobs, or if there is suspicion of a job offer, please click on the Report Abuse button to take the necessary action.
