Tasks and responsibilities:
- Receiving and responding to customer inquiries via phone, email, or instant chat
- Handling complaints and solving problems efficiently and professionally
- Providing accurate and comprehensive information about products or services
- Follow up on customer requests and ensure their complete satisfaction
- Enter data and update customer records accurately
Requirements:
Previous experience in customer service (preferably 1 to 3 years)
Proficiency in using computers and Microsoft Office programs
