• Receiving communications over the phone or custom systems
• Record the reports accurately and transfer them to the competent authorities
• Follow up the cases of the communication until the closure and ensure its treatment
• Preparing periodic reports on the nature and numbers of communications
• Commitment to quality standards and customer service
Requirements:
Diploma or Bachelor in Business Administration or a suitable specialty
At least two years experience in communication centers or customer service
High communication skills and ability to deal with pressure
Proficiency in using computer and electronic systems
