Tasks and responsibilities:
- Receiving customers personally, by phone or digital channels, and providing the necessary information about leasing and offers services
- Providing car rental contracts and ensuring that they conform to the approved policies and procedures
- Dealing with customer inquiries and complaints professionally and solving them as soon as possible
- Follow up the reservations and ensure the availability of the required vehicles according to the customer specifications
- Coordination with maintenance and operation departments to equip and deliver vehicles on time
Providing promotions and additional services to customers to increase sales
- Entering and updating customer data accurately into the company's systems
Commitment to quality standards, customer service and company policies
- Preparing periodic reports on customer observations, their satisfaction and submission to the administration
Requirements:
Saudi nationality
A high school diploma or diploma as a minimum, preferably a bachelor's degree
Previous experience in customer or sales service, preferably in the car rental sector or hospitality
Excellent communication skills in Arabic, preferably proficient in the English language
Computer use skill and office programs
Speed response and accuracy of work
Negotiation and persuasion skills
Commitment and discipline at work
Employment type:
Full Time
Salary Range:
5,000 S.R.
Basic Requirements
Gender:
Both Gender
This Job Available For:
Saudi Only
Minimum Education Level:
High School or equivalent
Minimum Experience Level:
Entry Level (Less than 1 to 3 Years Experience)
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