- Company: sky color car
Job description:
- Job Announcement: Customer Service and Call Center Representative (Saudi Nationality)
- We are looking for a skilled and experienced "Telesales and Customer Service Representative" to join our team.
Tasks and responsibilities:
- Handle incoming and outgoing calls professionally and efficiently
- Promote and sell products/services over the phone to potential and existing customers
- Providing accurate information about products, services, and company policies
- Achieve and exceed set sales targets
- Resolve customer complaints and problems quickly and effectively
- Maintain customer satisfaction and build strong relationships with them
- Document customer interactions and update records in the system
- Follow up on sales opportunities and leads to close deals
Requirements:
Saudi nationality (female)
University degree holder
Proficiency in Arabic (native speaker level) with excellent communication, negotiation and sales skills
At least 2 years of experience in call centers, customer service, or telesales
Proficiency in Arabic (native language level), with preference for English proficiency
Possess strong communication and negotiation skills
Ability to work in a fast-paced environment and multitask
Proficiency in using computers and call center programs
Positive personality, self-motivation and customer service focus
