- Receiving the guests in a professional way and welcoming them
Implementing entry and exit procedures accurately
- Responding to guest inquiries and providing the necessary information
Coordination with the rest of the departments to meet the needs of guests
Dealing with guest complaints in a tact and professional way
Requirements:
Experience from 3 to 5 years in the field of hotel reception
A decent appearance and high communication skills
The ability to work with the shift system
Knowing the use of hotel systems
Proficiency in using computers and Office programs