- Receiving visitors and customers, welcoming them, determining their demands, and providing them with the required information
- Responding to phone calls
Dealing with customer inquiries
Work in coordination with other teams, such as maintenance and restaurant service
- Full adherence to procedural evidence, policies and regulatory procedures and adherence to them
Confirm reservations and arrange customer services
Recording data and information necessary for visitors
- Ensuring the provision of customer service in a timely manner
- Ensuring the cleanliness and arrangement of the reception area
