• Receiving customer calls and inquiries about the offered real estate and the services provided
• Providing support and information to customers regarding rents, maintenance, and collection
• Coordination with maintenance and management teams to meet the needs of tenants and owners
• Follow up requests and complaints and ensure their solution quickly and effectively
• Update customer and real estate database constantly
Requirements:
The ability to negotiate and persuade
Previous experience in customer service, preferably in the real estate or property management
