- Receiving customer calls and inquiries and responding to them efficiently and professionally
Dealing with complaints and solving them in a satisfactory and fast way
Providing accurate information about the products or services provided by the company
Documenting all interactions with customers in the company's system
- Maintaining a high level of professionalism in dealing with customers
- Participate in improving the quality of the service by submitting proposals or notes based on customer interactions
Requirements:
Saudi nationality
Secondary qualification or diploma (not a university degree)