A hotel receptionist is required to work for a hotel in Al -Narges neighborhood, north of Riyadh
Tasks and responsibilities:
- Receiving guests in a professional and friendly manner
Log in and exit the inmates efficiently and accurately
Treating payments, issuing bills, and providing receipts
- Responding to phone calls, email messages and various inquiries
Providing information about the hotel, rooms, offers, and facilities available
Coordination with home management teams and maintenance to meet the needs of guests
- Dealing with guest complaints and solving problems to ensure their satisfaction
- Maintaining accurate records for guests and financial transactions
- Application of hotel policies and security and safety measures
Requirements:
Previous reception experience or customer service is an additional advantage
Excellent communication skills in both Arabic and English
The ability to use reservation systems and hotel management
The ability to work with the rod system, including weekends and official holidays
