- Respond to incoming calls and messages in a timely manner
- Identify customer needs, clarify information, and provide solutions to customers
- Contribute to developing and updating customer service policies and procedures
Requirements:
Verbal and written communication skills
Ability to learn quickly
Technical knowledge and understanding of the basics of dealing with digital programs, customer management systems, support tools and technical assistance
Ability to work under pressure and achieve goals on time
Language requirements:
English-good
Employment type:
Full Time
Salary Range:
Unspecified
Benefits and Other Informations:
- Competitive salary + excellent benefits
- Opportunities for professional development
- Positive work environment
- Registration in social insurance
