Objective of the job:
- Providing field services to visitors and employees inside the mall, providing support and guidance to them when needed, and responding quickly to any emergency situations, to ensure a safe and comfortable environment for customers.
Key Responsibilities:
- Receiving customers: welcoming visitors and answering their inquiries about the locations of stores and services available within the mall
- Guidance and guidance: Providing assistance to visitors in navigating the mall and directing them to the desired destinations
- Ensuring safety: Monitoring the surroundings to ensure adherence to safety and security rules within the site and providing the necessary guidance to avoid risks
- Dealing with emergency incidents: providing rapid response in emergency situations such as evacuation or minor accidents, and directing visitors and employees to safety areas when needed.
Working conditions:
• The work requires standing and moving around for long periods within the site
• Work may include working on weekends and holidays
