- Coordinate the order between production and sales team and send it to the sales manager
- Ensure that all sales representatives have uniform materials
- Handle urgent calls, emails and messages when sales representatives are unavailable, answer customer inquiries, inform them of delays, arrange delivery times and schedule marketing events
- Dealing with requests that come through supervisors and ensuring the correct prices and discounts
- Entering orders and ensuring that they are processed according to requirements and sending them to the production department and ensuring the accuracy of all orders and delivering them on time
- Collaborate with other departments to ensure sales, marketing, inquiries and deliverables are handled efficiently
- Develop and maintain filing systems to maintain sales records, prepare reports, and provide financial information to the Finance Department
- Coordination between sales and production orders to ensure that orders arrive on time
- Sending periodic reports to all sales team to ensure the achievement of the monthly target and to ensure the achievement of the monthly sales goals of each representative
- Sending the monthly target to all supervisors to inform the delegates