• Managing, motivating and directing café staff.
• Improve café operations by implementing effective workflows, procedures and schedules
• Monitor service quality, process customer feedback, and resolve problems promptly and professionally
•Collaborate with baristas to develop and update menus, pricing strategies and daily specials.
• Manage inventory levels, including beverages, baked goods and supplies.
• Enforce health and safety standards, food safety protocols and hygiene guidelines.
• Monitor the daily protocol for opening and closing the cashier for each shift, including network sales, delivery applications, and communication with the accounting department.
• Monitor budget and financial performance, analyze sales data, and implement cost control measures.
•Develop and implement training programs to enhance employee skills, product knowledge and service standards
• Oversee shift schedules, staffing levels and labor costs.
• Build and maintain relationships with suppliers, negotiate contracts, and monitor deliveries.
• Collaborate with marketing teams to implement promotional campaigns, events and marketing strategies.
• Ensure the physical appearance of the café is well maintained, handling repairs and maintenance as needed including appliances and equipment
•Ensure compliance with government regulations, including labor laws
Requirements:
Age does not exceed 35 years
Skill in leadership and team management
Excellent communication abilities with others
Mastering café and restaurant management programs and point-of-sale systems
Skill in problem solving and decision making
Ability to be customer focused and committed to service excellence
Ability to adapt and be flexible in work (as needed)
Proficiency in Microsoft Office programs
He is jovial and eloquent in speech
Language requirements:
English-good
Employment type:
Full Time
Salary Range:
Unspecified
Benefits and Other Informations:
- A rewarding salary
- Housing allowance and transportation allowance
- Medical insurance
- Monthly bonus
