Job Description:
- Directly supervising the activities of managing, planning and organizing the work of the department he supervises, following up on all required administrative and logistical operations, and ensuring the availability of all technical and human resources that ensure the office’s operations run as efficiently and effectively as possible.
Main duties and tasks:
- Managing and directing the processes and procedures for coordinating the official’s meetings and meetings, managing and coordinating communications and correspondence between him and various internal and external parties, and ensuring their effectiveness and smoothness.
- Follow up on the processes of receiving the official’s visitors, responding to their inquiries, supervising the processes of answering phone calls, reviewing incoming correspondence, preparing appropriate responses, redirecting specialized issues to specialists in the entity and following up on them to ensure their effective completion.
- Ensuring the existence of effective communication and communications channels with various concerned parties with the aim of following up on the decisions and instructions issued by the official’s office and ensuring obtaining any relevant information or data.
- Supervising the processes of managing, preserving and archiving all decisions, letters and correspondence received or issued by the official’s office in coordination with all concerned parties. Following up and evaluating the performance of employees in the office, determining their training and development needs, ensuring the availability of all necessary requirements for them to carry out their work to the fullest extent, and submitting periodic reports to the direct manager.
