- Greeting clients or hotel guests and welcoming them when they arrive at the reception desk
- Directing customers to the next step (meeting another employee, room number, or heading to another office within the facility)
- Receiving messages and phone calls and forwarding them to other employees within the facility
- Ensure the cleanliness and organization of the reception desk area
- Displaying all the information visitors need about the facility accurately and clearly
- Knowing what managers and other employees need in terms of documents, information and documents, and ensuring that they are constantly available
- Receiving mail and reviewing its coordination and distribution
- Contribute to maintaining the safety of the facility by documenting visitors’ attendance with a written record
- Schedule meetings and update staff calendar
- Accompanying visitors to their destination within the institution, or facilitating the task of those charged with doing so
- Preparing and submitting periodic reports to relevant administrators
Requirements:
Functional experience in reception and front offices
