- Gain new customers by communicating with potential customers
- Research the customer's individual or business purchasing needs
- Serve existing customers by improving their current purchasing plan
- Modify sales methods based on new industry testing and insights
- Resolving customer complaints and inquiries
- Sending purchase orders
- Maintaining minimum monthly or bi-monthly goals
- Complete market research and monitor competitor activity
- Providing recommendations to the client
- Maintain customer contact documentation and account updates