Responsibilities:
- Communicate with customers via phone, email, and CRM.
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- Adheres to SOP's
Requirements:
Excellent data entry skills and English language
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Highly Alert and ready to spot any item issues
Types 50 words per minute. Can multitask on multiple windows and mobile
