- Receiving and welcoming visitors or visitors
- Notification of the official or manager in the event of the arrival of visitors or auditors
- Responding to all inquiries and queries received from reviewers
- Dealing well with auditors in a way that suits the nature of the inquiry or complaint and what befits the company’s status
- Assisting auditors and providing comprehensive and sufficient answers to their inquiries
- Entering visitors’ or reviewers’ data and maintaining their records
- Recording and following up on complaints, observations and suggestions from visitors or reviewers
