- Receiving patients and visitors
- Manage phone calls
- Scheduling appointments and managing files
- Coordination of administrative procedures
- Solve problems and complaints
- Directing visitors and providing information
- Records and documents management
- Dealing with hospital emergencies
- Maintaining the safety and security system
- Effective communication and cooperation
- Follow up on appointments and supervise appointment scheduling
- Providing administrative support
- Updating the database and information system
- Handling payments and health insurance
- Paying attention to the experience of patients and visitors
