- Create goals for the restaurant and communicate with employees to achieve goals
- Working on sales growth
- Controls (cost control, cash flow, expenses, etc.) and their impact on increasing restaurant sales
- Dealing with cash, depositing it promptly, and recording cash in an accurate and consistent manner, in full accordance with the company’s monetary policy procedures.
- Ensuring that restaurant employees respond to customer complaints to increase sales
- Follow up on the maintenance of equipment and tools in the restaurant
- Helping the management team implement new marketing programs
- Product quality movements, and take corrective actions when necessary to ensure quality
- Preparing the restaurant report on a daily, weekly and quarterly basis
- Ensures that food supplies are available and the appropriate quantities of materials, supplies, and food items are ordered and stored correctly
- Supervise the creation of a fun/challenging environment, lead monthly/quarterly communications and engagement of all employees by celebrating successes, and rewarding positive performance to improve results
- Implement training processes in the restaurant for all employees and follow up to ensure accurate implementation of training standards
- Orienting and training new employees
- Supports and guides employees through training, counseling, and teaching to accomplish tasks and remove barriers to performance satisfaction
- Supervise and facilitate the development of all employees using the performance appraisal review form and other tools to enable career advancement
- Oversee the management of employee relations issues in accordance with HR policy directives and communicate with appropriate supervisors in a timely manner
- Effective communication between his direct manager and his employees
- Ensure compliance with standard procedures to 100%
- Ensure that everyone follows hygiene and safety rules
- Dealing with customer inquiries and complaints
- Supervising in-store ordering and scheduling
- Full responsibility for the restaurant and government violations and fines resulting from negligence and negligence in the branch are charged to the branch supervisor.
Requirements:
Proficiency in using various computer accessories such as invoice printing devices and product code reading devices
Ability to manage the entire operation of the restaurant in accordance with the rules and regulations set by the company
