- Presenting the products and services provided by the company based on the customer’s needs and a full understanding of his daily requirements and challenges
- Follow up with the customer and ensure the efficiency of the product in the absence of a customer experience success officer
- Obtaining new sales opportunities through follow-up with potential customers, calls, and emails
- Monitor and understand customer needs and requirements
- Directing qualified opportunities to appropriate sales managers for further development and completion of sales procedures
- Completing sales operations and achieving the required sales percentage
- Conducting research and studies to reach the target audience
- Maintaining the customer database and records of potential customers
- Cooperating and participating with the work team to build a strong network of relationships and complete sales operations
- Provide online demos and explain the benefits and special features
Requirements:
Ability to make multiple phone calls and email communications during the day
Proficiency in Internet networking skills and the ability to present products and services
Written and verbal communication skills to obtain responses from the customer develop the sales process to its eventual completion
Paying attention to details and discovering the client's pain points based on listening and working to address them
