- Collecting the company’s debts from customers through approved collection plans and procedures to achieve the collection goal
- Updating customer data, to ensure that there is updated data when needed
- Maintaining a database of customers and their accounts to ensure complete information about them is available
- Ensure to gain the customer’s trust to ensure the continuity of the relationship and preserve the company’s rights
- Receiving payment documents from customers, to send them to the Finance Department
- Follow up on collection data on the collection system to ensure accurate follow-up of customers
- Carrying out any tasks assigned by management
