- Receiving and welcoming visitors or clients and directing them to the appropriate official or office
- Ensure that the reception area is tidy and contains all the necessary office supplies, such as pens, booklets, and papers related to the workplace
- Answering and transferring incoming phone calls
- Receiving and sorting daily mail
- Providing administrative support and coordinating work activities
- Receiving and responding to emails
- Sending and receiving faxes and saving work files
- Interacting with customers and strengthening the relationship with them
- Organizing appointments, scheduling meetings, updating calendars
- Preparing meeting rooms, making travel plans, and making presentations
- Maintain copies of documents and records
- Ensure that visitors are registered when they arrive at the reception area and save their data on the computer
- Answering any inquiries or questions needed by customers or visitors
- Maintaining the office filing system
- Meeting customers' needs during their visit to the workplace
Requirements:
Bachelor's degree in business administration or any other related field
Sufficient experience in providing excellent customer service
Proficiency in using computers and office programs
Speak English fluently
Proficiency in using office equipment such as printers and fax machines
Flexibility at work and the ability to work long hours or extra hours
Ability to deal with emergency situations effectively
High oral and written communication skills
It is preferable to have previous experience in reception work or any related field
Strong analytical skills and problem-solving ability
