- Follow up on communication processes with customers of website purchases and supervise their receipt by the carrier
- Responding to customer correspondence on social media sites
- Initial contact with customers who placed the order to confirm it
- Preparing a list of confirmed customers for exporting bills of lading
- Follow up with the accounting department to issue sales invoices
- Sending a list of customers’ names to the workshop to engrave the names on the gift sent with the order
- Follow up with the person responsible for preparing orders for delivery to the transportation company
