- Receiving and welcoming visitors or clients and directing them to the appropriate official or office
- Ensure that the reception area is tidy and contains all the necessary office supplies, such as pens, booklets, and papers related to the workplace
- Answering and transferring incoming phone calls
- Receiving and sorting daily mail
- Providing administrative support and coordinating work activities
- Receiving and responding to emails
- Sending and receiving faxes and saving work files
- Interacting with customers and strengthening the relationship with them
- Organizing appointments, scheduling meetings, updating calendars
- Preparing meeting rooms, making travel plans, and making presentations
- Answering any inquiries or questions needed by customers or visitors
- Meeting customers' needs during their visit to the workplace
