- Supervising, coordinating and delivering guest services at the front desk, including reservation, check-in and check-out
- Receiving hotel guests, encouraging them to stay, and marketing the place to them
- Maintaining a list of reservations and providing the necessary paper records
- Urging to raise the level of customer service and satisfaction, and following up on disputes and complaints
- Encouraging the implementation of hotel policies and procedures
- Form and maintain strong business relationships with other parties, such as travel and reservations agencies
- Review hotel prices and organize invoices accordingly
Requirements:
Educational qualification in hotel and hospitality or management
At least 3 years of experience in hotels, hospitals or customer service
Teamwork
Focus on quality service
Problem solving skills
Ability to build relationships
Good marketing and convincing customers
It is preferable to live near Al-Nafal neighborhood - Exit 6
