Job description:
Plan, direct and coordinate hotel activities
Hospitality management, food and beverage, hotel management and maintenance
Responsibility for overall performance
Main functions:
Manage hotel staff and operations including reception, reservations, food and beverage, and housekeeping
- Monitoring the overall performance of the hotel, and working to increase the profitability of its facilities
Preparing the necessary policies and procedures to guide operations, and ensuring compliance with legal requirements
Direct customer service and satisfaction. Follow up on disputes and complaints
Manage support functions in the hotel including marketing, procurement, human resources, finance and budgeting
Requirements:
Bachelor's degree in Tourism and Hospitality or Business Administration major
2 years of experience in the hospitality field or 3 years of experience in business administration
