Developing and developing plans, policies, procedures and work programs related to quality management for all services provided by the company
- Supervising the departments affiliated to the Quality Department, work distribution, and following up the implementation of tasks and activities
Laying scientific foundations and standards to evaluate the effectiveness of the implementation of plans and programs, the extent of progress, and submitting proposals for modification and development
Participate in the preparation of the annual budget and the company's needs for manpower and technical equipment
Determine systems, procedures and policies that need to be changed to raise and improve the quality of services provided
Work on improving and developing quality procedures and models in force in the company
Issuing regulations and instructions related to the implementation of quality procedures and following up on their implementation
Supervising the collection of information on the level of patient and staff satisfaction
- Organizing and identifying training needs and developing training plans for quality improvement and then applying them
Participate in the meetings of the Quality and Patient Safety Committee, the Privileges and Accreditation Committee, and the Accreditation and Compliance with Standards Committee
- Training employees to improve the quality of work tasks to raise the level of performance
Issuing appropriate decisions within the limits of his powers that may contribute to improving the performance of service provision and improving quality
Keeping all records and forms of quality improvement procedures and all approved documents and decisions
- Periodic review of files and documents related to quality improvement and ensuring their accuracy and readiness on a permanent basis
Participate in educating employees and patients about quality and public safety and its importance in raising the level of medical services
Participate in evaluating the performance of employees and workers in all departments through their application of quality standards
- Reporting to the direct manager
