Tasks and responsibilities:
- Receiving all the information and complaints received from customers and the speed of response to them
- Good dealing with the inquiry or the complainant in a way that suits the nature of the inquiry or complaint, and in a manner that befits the company's status
Implementing policies and instructions for customer service
Writing a daily report to explain the work that has been completed
- Save all records of quality models for customer service instructions and all his work is subject to internal review
- All of the aforementioned should be done according to customer service instructions approved by the quality and development management
