Functional tasks:
- Acquires new customers by communicating with potential customers
- Researches the client's individual or business purchasing needs
Serves existing customers by optimizing their current purchasing plan
Modifies sales methods based on new field testing and insights
- Resolves customer complaints and inquiries
- Maintains minimum monthly or bi-monthly goals
Completes market research and monitors competitor activity
- Provides recommendations to the client
- Maintains customer contact documents and account updates
Requirements:
Persuasion, negotiation and closing skills
Ability to meet deadlines and minimum financial targets
Patience to deal with customer issues and calls that never end in a sale