- Call Centers network infrastructure design and maintenance.
- Contact center software implementation and configuration (Genesys, Cisco contact center, etc..)
- Campaign Management
- IVR configuration
- CRM and Contact Center integration
- Design Call center IT policies and network infrastructure to meet projects SLA requirements.
- Branches and DRZ integration
Requirements:
At least 4 years of experince
Bachelor's degree in information techonlogy
Employment type:
Full Time
Salary Range:
Unspecified
Benefits and Other Informations:
For Interested candidates Send your CV
capital.modern@hotmail.com
Mention in subject ( IT Engineer )