- General Managers ensure that his/her team executes all business functions successfully
- His/ Her role is to act as a link between a company’s upper management and the front-facing employees who work directly with clients and customers
- General Managers maintain a high standard of customer service at their location and respond to complaints, product returns, and other issues
- General Managers institute different promotions, train his/her team, schedule shipments and work to keep his/her team organized
- A General Manager delegates tasks to store associates and other team members to carry out sales strategies
Below are some points that are required for a General Manager:
- Overseeing daily business operations.
- Developing and implementing growth strategies.
- Training low-level managers and staff.
- Creating and managing budgets.
- Improving revenue.
- Hiring employees.
- Evaluating performance and productivity.
- Analyzing accounting and financial data.
- Researching and identifying growth opportunities.
- Generating reports and giving presentations.
- Keen strategic thinking and planning
- Understanding of budget management and financial monitoring
Requirements:
At least 8 years of experience up to 15 years
Excellent leadership skills, including goal setting, motivating, training and mentorship
Exceptional interpersonal and communication skills, including writing, speaking and active listening
Effective conflict resolution and problem-solving skills
Good organization and time management
Comfortable in a fast-paced or high-pressure environment
