Oversee the development of protocols for the use of information technology across different departments and projects
Advise on the most appropriate IT options
Providing technical support or training for the systems and networks available in the institution
Determining the development requirements based on the study of the company's needs, and setting the necessary plans to achieve the required development
- Follow up the operation of the applied systems, evaluate their efficiency, supervise the analysis of the needs of the departments that use these systems, and develop plans to secure these needs.
Determining the specifications of alternative solutions, additions and necessary updates, and studying their technical and economic feasibility
- Studying and analyzing the problems of operating the systems used, developing radical solutions to prevent their recurrence, presenting them to senior management and supervising their implementation
- Follow up the efficiency of the work of computers, information network and printing devices, and verify their suitability for all requirements
- Follow-up to repair faults as soon as possible and works to reduce faults to a minimum
- Install and configure software and hardware (printers, network cards, and other various devices)
System monitoring and network performance monitoring
- Troubleshoot and work on data recovery
Follow up on maintenance and performance improvement activities (such as preparing backups)
Maintaining licenses, reviewing their validity, and following up on their renewal
Requirements:
Experience of not less than two years
CCAN certified
Strong knowledge of IT systems and applications
Strong communication ability and good explanation and interpretation skills
Constant access to all developments in the field of technology and information technology
Understand how TCP/IP protocols and LAN/WAN equipment work
The ability to offer different solutions
Proficiency in paying attention to fine details
Excellent organizational and coordination capabilities
