- Communicate to make decisions related to operational activities and to set strategic goals
- Planning and monitoring the workflow on a daily basis to ensure the work is easy and without obstacles
Supervising employees in the operating department and providing constructive feedback
- Regularly assessing the efficiency of work procedures in accordance with organizational goals and making suggestions for improvements
Manage procurement processes and coordinate resource and resource allocation
- Oversee and organize customer support operations to enhance customer satisfaction
Reviewing financial information and adjusting operating budgets to enhance profitability
- Reviewing, formulating, improving and implementing policies
Managing relationships and agreements with external partners
Evaluate overall performance by collecting, analyzing and interpreting data and metrics
Ensure that the institution applies the applicable laws, legislation and regulations
