* Monitoring and analyzing deviation from established plans, causes and methods of treatment, and designing a specification brochure on the basis of which employees work in accordance with the regulations to be implemented, and it is a comprehensive guide and standard for any branch of our restaurants
* Establishing standard operating procedures to ensure optimal use of the operations in an equal and homogeneous manner in all branches. Responsible for ensuring that the day-to-day work of the production line, in the kitchen, etc., is completed
* Implementing the rules, regulations and policies followed in relation to the operating department
* Follow-up on labor training, training dates, and analysis of training results and returns
* Responsible for the availability of all materials necessary for operational operations in quantities commensurate with the volume and nature of work for each department, and for monitoring the consumer and the damaged and culling them according to the system followed
* Responsible for the availability of health, professional and standard conditions for workers, as well as materials, tools, equipment and places of service for customers after studying and submitting them to the food development official and branch managers
* Follow-up and completion of any fundamental malfunctions, follow-up and control of periodic maintenance models and follow-up
* Preparing the required weekly, monthly, and annual reports to assist other departments to quickly take the appropriate decision
* Solve any customer-related problems if they are not resolved by the branch management
* Monitor costs, food quality, customer satisfaction, speed of service, and work to increase profitability
* Monitoring local competitors and their operations, making comparisons and presenting them to direct management. Ensuring the application of total quality systems in all operations
* Implementation of health and safety requirements (civil defense), as well as insurance of property and others, and file follow-up systems for keeping documents in the branches
