- Installation, configuration, maintenance and troubleshooting of user workstation hardware, software and peripherals
Installing and operating new computers and installing software and operating systems
Preparing reports on maintenance operations with recommendations for possible solutions
- Providing technical support for the computers of customers and employees and responding to inquiries
Preparing and conducting the necessary trainings for employees on new systems or software
Ensuring information security and implementing standards to avoid any data loss or unauthorized access
- Manage all network devices
- Implementation of file system configuration and management; Define and implement server backup and recovery procedures
Provides response to customer needs for installation, maintenance and equipment breakdowns and the ability to meet customer needs
