Interviewing clients or answering the phone of the company he works for
Providing the customer with all the information he needs, responding to all his questions and inquiries, and interacting with him in a positive way
- Solve the customer's problem successfully ensuring his satisfaction; What contributes to improving the reputation of the company or institution and distinguishing it from others
Implementing customer service policies and instructions approved by the Marketing and Sales Manager
Writing reports of the daily achievements according to customer service instructions approved by the management. The customer service employee shall keep all his records and forms, and all his work is subject to internal review
Requirements:
Verbal communication, written communication and customer service