- To support our customer centric growth and brand strategy, we are looking for talented, driven professionals with a passion for customers to join our fast-paced team as a Food & Beverage Assistant.
Summary of Responsibilities:
- Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events.
- Welcome guests in a polite and friendly manner.
- Take and deliver customer orders, consistently demonstrating high levels of customer service.
- Prepare set ups for tables and/or rooms.
- Follow cash handling procedures.
- Manage guest queries in a timely and efficient manner.
- Up-sell with latest departmental incentives.
- Ensure compliance of brand standards.
- Strive to achieve departmental targets.
- Ensure cleanliness of work areas.
- Comply with hotel security, fire regulations and all health and safety legislation.
- Comply with local licensing laws.
- Be environmentally aware.
- Assist other departments wherever necessary and maintain good working relationships.
Requirements:
Good communication skills
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Previous Food & Beverage and/or industry experience
Experience with cash handling
Knowledge of Food Hygiene Regulations
Language requirements:
English-fluent
Employment type:
Full Time
Salary Range:
Unspecified
Benefits and Other Informations:
In return we offer an attractive compensation package including:
- Competitive salary and generous bonus scheme
- Generous annual leave entitlement
- Private healthcare
- Pension scheme
- Premier Inn Hotel Sharesave Scheme
- Premier Inn Hotel Privilege Card and a wide range of discounts
