Job Tasks for a Restaurant Manager:
- Coordination of work inside the restaurant in the external and internal part of the restaurant on a daily basis
Supervising the provision of distinguished service and increasing customer satisfaction
Accurately deal with customer complaints and provide appropriate solutions
Regular review of production quality and improvement of sales volume
Supervising employee appointments and scheduling breaks and vacations
Evaluate employee performance and provide feedback to improve productivity
Follow up on needs for tools and products for operations and report requests periodically
Supervising the application of health and safety rules and preventive measures
- Improving the mental image of customers and providing suggestions to develop services and gain customer loyalty
Managing operational budgets and defining procedures to help reduce expenses
Generate detailed reports periodically on income and expenses
Supervising the restaurant's promotion and preparing for various events
Provide suggestions for different marketing methods such as discounts offers and ads on social networks
Training of new and existing employees to improve customer service
Implementing plans and policies that preserve the restaurant's reputation and increase customer loyalty
Requirements:
One year experience in restaurant operation
The ability to deal with computer programs for managing restaurants such as (OpenTable, Patchwork's)
Proficiency in team management skills and employee motivation
Excellent financial management ability and operational budgeting ability
Proficiency in dealing with Microsoft Office programs
Good knowledge of negotiation skills and providing solutions to various problems
Excellent communication skills with the work team and with clients
The ability to display different dishes and explain ingredients to customers
