Systems testing: performing tests and analyzing performance evaluation on hardware, software and peripheral components, ensuring compliance with established standards, and diagnosing and correcting problems
Diagnosing problems: Identifying and diagnosing problems in peripheral components, devices, and user application programs for IT systems, solving problems through checklists or reporting other malfunctions
Systems monitoring: operating IT systems and monitoring their performance, and ensuring compliance with specified standards
System Install: Install / install hardware, software, and peripheral components, such as monitors, keyboards, printers, and drives
Providing technical assistance: answering user inquiries regarding operating hardware or software to help solve problems
