- Saudi women employees are required to work in a special women's section in a major company (in Al-'Olayya district) working in the field of communications and information technology, programs and networks, and has projects specialized in the sale of electronic devices and accessories, to receive communications and inquiries and complaints received from customers and deal with them in proportion to the nature Business activity to achieve the objectives of the company.
* tasks and responsibilities:
- Receiving all inquiries, communications and complaints from customers and the speed of response to them
- The good dealings with the complainant or the complainant according to the nature of the query or complaint and commensurate with the status of the company
- Implement customer service policies and instructions
* Personal Attributes:
- Commitment to working hours ..
- Concentration and logical thinking ..
- Quiet and non-emotional ..
- The tact in the talk ..
- Good listening and understanding and awareness of positions consciously and focus ..
- Ability to face critical situations wisely ..
* Qualifications
- Certificate of high school or equivalent ..
- For holders of diploma or baccalaureate they will have priority in the nomination for the job ..
- Training courses in the same field ..
* Experience:
- Prefer to have prior experience in the field of customer service telephone provided that not more than 3 years ..
* Languages:
- Arabic: fluent speaking and writing with the proficiency of expressive writing ..
- English: Preferably very good at least speaking and writing ..
Requirements:
Dealing with computers and e-mail
Dealing with printers, photocopiers, faxes and other office equipment.
Ability to take responsibility
Ability to handle more than one business at a time without confusion
Save and recall documents and documents
Effective communication skills and communication of information to specialists and non-specialists ..
Language requirements:
English-good
Employment type:
Full Time
Salary Range:
Unspecified
Benefits and Other Informations:
- Registration in social insurance
Basic salary + housing allowance + transport allowance + communication allowance
- medical insurance
- Annual leave paid salary
- Working in a special women section
- Work one period
- Break time during work time
- Two days a week (Friday and Saturday)
