- Communicating with customers to understand their specific needs so that they can be met efficiently
- Determining the requirements of customers, such as budgets and timelines, and communicating them to other members of the team
- Developing and executing sales strategies that are designed to meet the needs of customers
- Coordinating with other members of the organization, such as account managers, to ensure that customer needs are met
- Presenting proposals for new projects or services based on customer requirements
- Creating documentation of new projects or services to help ensure that they are implemented successfully
- Working with engineering staff to ensure that products fit the customer’s needs
- Helping to design products based on customer specifications
- Providing technical support to customers regarding their purchases
