- Responsible for Monitoring & Maintenance of Back Office End-Users Environment.
- To perform installation, setup, configuration, migration, upgrading and maintenance of desktop PCs, laptops, OS, software and related peripherals.
- Assist Back Office Systems Lead in performing Day-to-Day tasks w.r.t the Back Office Domain.
- Provide a back-up support to Systems Administrator on server management as needed.
Must bring enrichment and enhancement to his/her job role or position and his/her subordinates.
- To provide 1st level support to end-users in troubleshooting and resolving problems (Hardware, software and application) of desktop PC and related peripherals (Printer, scanner, PDA etc).
- Troubleshoots the problems, incidents, and errors to identify the exact nature and to pinpoint the correct area.
Requirements:
Minimum of 0-1 years of experience in managing Large Back Office End-Users Environment
Diploma in Computer Science or equivalent from any reputed
Relevant Certifications (i.e. Microsoft Technologies, A+, hardware related) would be a Plus
Strong technical knowledge of Desktop Administration and highly proficient in using standard computer hardware, softwares and peripheral systems.
Be soft spoken and should have excellent communication skills