- Making calls and sending emails to customers
- Meeting customers and discussing the product or service with them
- Study the product or service and prepare to answer any questions related to it
- Follow up with customers after the first contact and through the various stages until the purchase is completed
- Building long-term professional relationships with existing clients and target clients
- Providing after-sales support to customers who have completed their purchase
- Documenting sales activities, daily performance and achievements
- Documenting the costs spent by the sales representative on traveling to meet the customer or purchasing the tools required for his work
- Documenting each client’s interests, inquiries, needs, and responses to communications and emails
- Negotiating with customers about prices and possible offers
- Writing and preparing reports
- Achieving a monthly sales target or functional target agreed upon with management
