- Assist in resolving technical issues
Provide support to customers and company engineers by troubleshooting
- Review trial copies of programs to verify the technical features and services
- Providing technical support through some support applications and communication with customers such as TeamViewer
Follow-up cases of technical tickets at support with the rest of the technical team members
Contribute to providing training to the user on the functions and features of the system
Requirements:
Knowledge experience in MCSA - CCNA
Knowledge experience in SQL Server - Exchange
Strong communication skills
The ability to analyze and discover problems
The skill of writing technical documents and plans
Language requirements:
English-fluent
Employment type:
Full Time
Salary Range:
Unspecified
Benefits and Other Informations:
Tamheer on-the-job training for 6 months
A monthly bonus of 3000 riyals
