- Carrying out reservations for customers and canceling reservations in cases of demand
- Welcoming and welcoming guests
- Accommodating guests by registering them and managing their stay procedures
- Guests hand over their room keys and numbers and collect them upon departure
Opening, maintaining and closing guest accounts at the time the guest leaves the hotel
- Responding to guest inquiries about hotel services
Dealing wisely with guests' requests and solving their problems
- Dealing with the services and technology used in the hotel
Participate in preparing room reports by coordinating with room services to serve guests
